Effective Date: 11/19/2024
Reception Pro (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business details, and payment information when you sign up or contact us.
- Usage Data: Details about how you use our website and services, including IP address, browser type, and device information.
- Call and Communication Data: If applicable, we may process call logs, SMS messages, or scheduling data as part of our services.
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our AI-powered receptionist services.
- Communicate with you about updates, promotions, and support.
- Analyze usage patterns to improve performance and functionality.
- Ensure compliance with legal and security requirements.
3. Sharing Your Information
We may share your information in the following circumstances:
- Service Providers: Trusted third-party vendors (e.g., Zapier, Twilio, ElevenLabs, OpenAI, GoHighLevel) to facilitate our services.
- Legal Requirements: To comply with legal obligations or respond to lawful requests from public authorities.
- Business Transfers: If Reception Pro undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
You have the right to:
- Access and Update: Review and update your personal information.
- Opt-Out: Unsubscribe from promotional communications.
- Request Deletion: Request the deletion of your data, subject to legal and operational limitations.
6. Third-Party Integrations
Our platform integrates with third-party applications such as Twilio, OpenAI, and GoHighLevel. These services may collect data in accordance with their respective privacy policies. We encourage you to review these policies to understand how your data is handled by third-party providers.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. These may include functional cookies for site performance, analytics cookies for usage tracking, and marketing cookies for personalized ads.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Reception Pro
500 Coffee Road
info@receptionpro.io
(209) 799-3488
This policy ensures transparency and compliance with privacy standards. Let me know if you need additional customization!